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With the abundance of cell phones almost every tenant in your apartment building has one. And they are familiar with text messaging as a method of communication. Property managers and landlords can use this to their advantage to retain tenants and improve conditions on their property.

Savvy property management companies have resorted to using technology by creating contests utilizing text messaging. Tenants are requested to sign up for the competition by submitting the cell phone numbers that are capable of receiving text messages. Entries are eligible for monthly drawings for prizes which can range from iPods to dinner and movies to TVs.

Tenants are encouraged to report suspicious activity or unruly tenants using text messaging to the property management company. Management is able to immediately respond to the situation. Since they know they can be reported at any time, tenants are trained to be a good neighbor. Property management companies utilizing this technique report a reduced rate of crime and vandalism.

Most tenants are reluctant to report unruly behavior because they feared retribution. Tenants prefer the relative anonymity of using text messaging to report activity so they are more likely to text message concerns instead of addressing the unruly tenant directly themselves. Tenants realize that they have the power to improve the environment in which they live by taking action that involves sending a text message.

In addition to using the contest for communication, property managers can send alerts to tenants to remind them when rent is due. This has reduced rent arrears.

Drawings can be held monthly. The best solution is to have one drawing for everyone who has registered for the contents. Then have a second drawing for a more expensive prize for everyone who has reported any vandalism or unruly tenants.